Refund Policy

Last updated: May 28, 2026

30-day money-back guarantee

Suvax, operated by Ferdinand Hemptenmacher, offers a 30-day money-back guarantee on all purchases. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team and we will assist you.

Subscriptions

You can cancel a subscription at any time. Cancelling stops future renewals. The 30-day money-back guarantee applies to your initial purchase.

Questions

For more details, see the Paddle Refund Policy.